Tenantree Terms of use

These Terms of Use (the "Terms") govern your access to and use of our websites, emails and mobile applications ("Tenantree"). These Terms also include our Privacy and Cookie Policy. By accessing and using Tenantree, you agree to comply with these Terms. If you are using Tenantree on behalf of a company or other legal entity, then “you” also means such company or legal entity and you agree to be bound by these Terms even if we have separate agreement with you. You may not use Tenantree if you do not agree to the version of the Terms posted on Tenantree at the time you access Tenantree. (The terms "we" and "us" refer to Tenantree, Inc., an Illinois corporation.)

  1. Eligibility to Use Tenantree
    1. To access or use Tenantree, (1) you must be 18 years of age or older. Tenantree is for your personal, non-commercial use unless you enter into a separate agreement with us for your commercial use. You may not use Tenantree if we have terminated your account or banned you.
  2. Your Tenantree Account
    1. Tenantree Account. In order for you to create a Tenantree account, we require that you provide a valid email address and set up a password. The email you use must be one where we can reach you. In the event we cannot correspond with you via this email address, your submitted content may be rejected and your account may be disabled. Other registration requirements (such as the requirement for individuals to contribute one review may also apply. You are entirely responsible for maintaining the confidentiality of your password. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account. Passwords are subject to cancellation or suspension by Tenantree at any time. When you set up an individual user account on Tenantree, we create a member profile (a "Profile") for you that will include personal information you provide. Because your anonymity on Tenantree is important, your Profile does not include or link to information about the reviews information you submit to Tenantree.
    2. Social Sign Up and Sign In. You may be able to register an account and subsequently access Tenantree through a social networking site, such as Facebook or Google+ ("Social Networking Site"). If you access Tenantree through a Social Networking Site you agree that we may access, make available through Tenantree, and store (if applicable) any information, data, text, messages, tags, and/or other materials that you have provided to and stored and made accessible in your Social Networking Site account so that it is available on and through Tenantree via your account and your Profile page. Subject to the privacy settings that you have set with the Social Networking Site account you use to access Tenantree, personally identifiable information that you post to that Social Networking Site may be displayed on Tenantree. Please note: your relationship with your Social Networking Sites is governed solely by your agreement with those Social Networking Sites and we disclaim any liability for personally identifiable information that may be provided to us by a Social Networking Site in violation of the privacy settings that you have set with that Social Networking Site account.
  3. Using Tenantree
    1. Third-Party Content on Tenantree. Content from other users, advertisers, and other third parties is made available to you through Tenantree. Content means any work of authorship or information, including reviews, media, profile information and other works of authorship, email, data or other materials you find on Tenantree. Because we do not control such Content, you understand and agree that: (1) we are not responsible for, and do not endorse, any such Content, including advertising and information about third-party products and services; (2) we make no guarantees about the accuracy, currency, suitability, reliability or quality of the information in such Content; and (3) we assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful Content made available by users, advertisers, and third parties. We allow users to post content about place of residence and property manager employers after they have signed a valid lease
    2. House Rules. You represent and warrant that you will use Tenantree solely for lawful purposes in a manner consistent with these Terms and any and all applicable laws, regulations, or other legally enforceable obligations (including contractual obligations) you may have towards us and any third parties. You are solely responsible for any and all Content that is posted through your account on Tenantree ("Your Content"). You agree that by submitting Your Content to Tenantree, you have reviewed and understood our Community Guidelines. You understand that you may expose yourself to liability if Your Content or other use of Tenantree violates applicable law or any third-party right. You agree that you will not:
      1. Impersonate another person, or his or her email address, or misrepresent your current or former affiliation with a residence or property management company;
      2. Create user accounts under false or fraudulent pretenses; create or use an account for anyone other than yourself; or create multiple active user accounts to post multiple reviews for the same property management company
      3. Post Content that you do not own or have the right to post in accordance with the license set forth in these Terms;
      4. Violate these Terms, the terms of your agreements with us, explicit restrictions set forth in our Community Guidelines, or any applicable law, rule or regulation;
      5. Post Content that is defamatory, libelous, or fraudulent; that you know to be false or misleading; or that does not reflect your honest opinion and experience;
      6. Act in a manner that is harassing, threatening, abusive, racist or bigoted, is otherwise objectionable (as determined by Tenantree);
      7. Promote, endorse or further illegal activities;
      8. Disclose information in violation of any legally enforceable confidentiality, non-disclosure or other contractual restrictions or rights of any third party;
      9. Violate the privacy, publicity, copyright, patent, trademark, trade secret, or other intellectual property or proprietary rights of any third-party;
      10. Post anything pornographic or sexually explicit in nature, or engage in the exploitation of persons in a sexual or violent manner;
      11. Solicit personally identifying information from minors;
      12. Except as expressly approved by us, use Tenantree for commercial activities and/or promotions such as contests, sweepstakes, barter, pyramid schemes, advertising, affiliate links, and other forms of solicitation;
      13. Imply a Tenantree endorsement or partnership of any kind without our express written permission;
      14. Send messages in violation of the USA CAN-SPAM Act or any other applicable anti-spam law;
      15. Introduce software or automated agents to Tenantree, or access Tenantree so as to produce multiple accounts, generate automated messages, or to scrape, strip or mine data from Tenantree without our express written permission;
      16. “Frame” or “mirror” or otherwise incorporate part of Tenantree into any website, or “deep-link” to any portion of Tenantree without our express written permission.
      17. Copy, modify or create derivative works of Tenantree or any Content (excluding Your Content) without our express written permission);
      18. Copy or use the information, Content (excluding Your Content), or data on Tenantree in connection with a competitive service, as determined by Tenantree;
      19. Sell, resell, rent, lease, loan, trade or otherwise monetize access to Tenantree or any Content (excluding Your Content) without our express written permission;
      20. Interfere with, disrupt, modify, reverse engineer, or decompile any data or functionality of Tenantree;
      21. Interfere with, disrupt, or create an undue burden on Tenantree or the networks or services connected to Tenantree;
      22. Introduce any viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or similar software to Tenantree; or
      23. Attempt to circumvent any security feature of Tenantree;
  4. Enforcement by Tenantree
    1. Removal of Content. While Tenantree has no obligation to do so, Tenantree reserves the right to review and delete any Content (or portion thereof) that we believe, in our sole discretion, violates these Terms or other applicable policies posted on Tenantree (including our Community Guidelines), or that we deem, in our sole discretion, inappropriate. If you see any Content on Tenantree that you believe violates our policies, you may report that Content by clicking on an applicable link adjacent to that Content (e.g. links titled: "Inappropriate" or "Flag Review") or by contacting us here. Once notified, we will review the Content and consider whether to remove it (or a portion thereof). Please note: Our interpretation of our policies and the decision whether or not to edit or remove Content is within our sole discretion. You understand and agree that if we choose not to remove or edit Content that you find objectionable, that decision will not constitute a violation of these Terms or any agreement we have with you. For more information please see our Legal FAQs.
    2. Other Enforcement Actions. While we have no obligation to do so, we reserve the right to investigate and take appropriate action in our sole discretion against you if you violate these Terms, including without limitation: removing Content (or portions thereof) from Tenantree; suspending your rights to use Tenantree; terminating your membership and account; reporting you to law enforcement, regulatory authorities, or administrative bodies; and taking legal action against you.
    3. Defending Our Users. While we have no obligation to do so, we reserve the right, to the fullest extent permitted by applicable law, to take appropriate action to protect the anonymity of our users against the enforcement of subpoenas or other information requests that seek a user's electronic address or identifying information.
  5. Rights to Your Content
    1. We do not claim ownership in any Content that you submit to Tenantree, but you grant us the rights to use such Content as set forth below. By submitting any Content to Tenantree, you hereby grant to us an unrestricted, irrevocable, perpetual, non-exclusive, fully-paid and royalty-free, license (with the right to sublicense through unlimited levels of sublicenses) to use, copy, perform, display, create derivative works of, adapt and distribute such Content in any and all media (now known or later developed) throughout the world. To the greatest extent permitted by applicable law, you hereby expressly waive any and all of your moral rights applicable to Tenantree's exercise of the foregoing license. You agree that this license includes the right for us to provide, promote, and improve Tenantree and to make Content submitted to or through Tenantree available to other companies, organizations or individuals for the syndication, broadcast, distribution, promotion or publication of such Content on other media and services, subject to our terms and conditions for such Content use. No compensation will be paid with respect to the Content that you post through Tenantree. You should only submit Content to Tenantree that you are comfortable sharing with others under the terms and conditions of these Terms.
  6. Rights to Tenantree Content
    1. Tenantree contains Content provided by us and our licensors. We and our licensors (including other users) own and retain all proprietary (including all intellectual property) rights in the Content we each provide and Tenantree owns and retains all property rights in Tenantree. If you are a user, we hereby grant you a limited, revocable, non-sublicensable license under the intellectual property rights licensable by us to download, view, copy and print Content from Tenantree solely for your personal use in connection with using Tenantree. Except as provided in the foregoing, you agree not to: (1) reproduce, modify, publish, transmit, distribute, publicly perform or display, sell, adapt or create derivative works based on Tenantree or the Content (excluding Your Content); or (2) rent, lease, loan, or sell access to Tenantree. Tenantree ® is a registered trademark of Tenantree, Inc. The trademarks, logos and service marks ("Marks") displayed on Tenantree are our property or the property of third parties. You are not permitted to use these Marks without our prior written consent or the consent of the third party that owns the Mark.
  7. Indemnity
  8. You agree to defend, indemnify, and hold us and our subsidiaries and our and their respective officers, directors, board members, board advisors, employees, partners, agents successors and assigns (collectively, the "Tenantree Group") harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees and costs, made by any third party due to or otherwise arising from your use of Tenantree, including due to or arising from your breach of any provision of these Terms.

  9. Disclaimers and Limitation on Liability
    1. The disclaimers and limitations on liability in this section apply to the maximum extent allowable under applicable law. Nothing in this section is intended to limit any rights you have which may not be lawfully limited.

      You are solely responsible for your interactions with advertisers and other users and we are not responsible for the activities, omissions, or other conduct, whether online or offline, of any advertiser or user of Tenantree. We are not responsible for any incorrect, inaccurate, or unlawful Content (including any information in profiles) posted on Tenantree, whether caused by users or by any of the equipment or programming associated with or utilized in Tenantree. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication with advertisers or other users. We are not responsible for any problems or technical malfunction of any hardware and software due to technical problems on the Internet or on Tenantree or combination thereof, including any injury or damage to users or to any person's computer related to or resulting from participation or downloading materials in connection with Tenantree. Under no circumstances shall we be responsible for any loss or damage resulting from use of Tenantree or from any Content posted on Tenantree or transmitted to users, or any interactions between users of Tenantree, whether online or offline.

      Tenantree is provided "as-is" and as available. We expressly disclaim any warranties and conditions of any kind, whether express or implied, including the warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We make no warranty that: (1) Tenantree will meet your requirements; (2) Tenantree will be available on an uninterrupted, timely, secure, or error-free basis; or (3) the results that may be obtained from the use of Tenantree will be accurate or reliable.

      You hereby release the Tenantree Group from any and all claims, demands, and losses, damages, rights, claims, and actions of any kind that are either directly or indirectly related to or arises from: (1) the actions, Content, or data of third parties (including, advertisers and other users) (2) your participation in any offline events.


  10. Termination
    1. These Terms remain in effect while you use Tenantree and, for registered users, as long as your account remains open. You may delete your account at any time. We may suspend or terminate your account or your access to parts of Tenantree, for any or no reason, without notice to you. We will have no liability whatsoever to you for any termination of your account or related deletion of your information.

      All provisions of these Terms shall survive termination or expiration of these Terms except those provisions granting access to or use of Tenantree. For the avoidance of doubt, you agree that these Terms apply to your use of Tenantree and any Content posted on Tenantree at any time prior to the termination or expiration of these Terms.

  11. Changes to Terms
    1. We may revise these Terms from time to time by posting an updated version on Tenantree. The revised Terms will be effective immediately for unregistered users and users registering accounts on or after the revision date. For users who registered accounts before the revision date, they will become effective thirty (30) days after the revision date. If we make a change that we believe materially reduces your rights or increases your responsibilities we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We may provide notice of changes in other circumstances as well. Any such changes will not apply to any claim brought prior to the effective date of the revised Terms incorporating such changes. We encourage you to periodically review this page for the latest information on our Terms. Your continued use of Tenantree is subject to the most current effective version of these Terms.
  12. Other
    1. Except as specifically stated in another agreement we have with you, these Terms constitute the entire agreement between you and us regarding the use of Tenantree and these Terms supersede all prior proposals, negotiations, agreements, and understandings concerning the subject matter of these Terms. You represent and warrant that no person has made any promise, representation, or warranty, whether express or implied, not contained herein to induce you to enter into this agreement. Our failure to exercise or enforce any right or provision of the Terms shall not operate as a waiver of such right or provision. If any provision of the Terms is found to be unenforceable or invalid, then only that provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable. To the extent allowed by law, the English version of these Terms are binding and the translations are provided for convenience only. The Terms, and any rights or obligations hereunder, are not assignable, transferable or sublicensable by you except with Tenantree's prior written consent, but may be assigned or transferred by us without restriction. Any attempted assignment by you shall violate these Terms and be void. The section titles in the Terms are for convenience only and have no legal or contractual effect; as used in the Terms, the word "including" means "including but not limited to."